GetLog recognizes the importance of personal data privacy and the General Data Protection Law - LGPD.
GetLog recognizes the importance of personal data privacy and the General Data Protection Law - LGPD.
This document aims to establish guidelines regarding the rights, obligations, and responsibilities concerning the protection, use, and privacy of personal data adopted by FNCL and other partner or affiliated companies (including those with which it has a relationship), businesses, or brands. Here, you can understand which of your data are collected, whether voluntarily provided by you or automatically, and how they may be used, as well as your rights, in accordance with the General Personal Data Protection Law (Law No. 13.709/2018).
FERRAGENS NEGRÃO COMERCIAL LTDA - FNCL, a legal entity registered under CNPJ No. 76.639.285/0001-77, with headquarters located at Rua Prof. Algacyr Munhoz Mader, 2800, Cidade Industrial, Curitiba, PR, CEP: 81310-020, is the data controller, and establishes below its Privacy Policy adopted by all partner or affiliated companies, businesses, or brands of FNCL.
The data collected may include: Name, CPF (Brazilian tax ID), RG (Brazilian ID), address, date of birth, email, phone number, profession and industry, marital status, signature, resume, family data, payment, banking and credit data, images from security cameras, and your personal preferences. In addition to these data, information about your purchases and respective warranties, as well as browsing data on our platforms, may be collected.
Collection may occur through: registration on institutional websites and e-commerce platforms; contact with employees or sales representatives; filling out forms, online or physical; contracts; contact by email, social media, telephone, among other means; registration of visits to stores, distribution centers, or the administrative center; and access to FNCL's facilities.
Data that you provide through other interactions, such as experiences and interactions with products, businesses, or brands, participation in promotions, and use of platforms, are also collected.
Data are collected when you actively contact us through customer service, whether by phone, email, chat, or in person, and automatically through Cookies, such as data related to your browsing and the device you use to access the platforms.
Personal data are collected for the following purposes:
I. Provide, improve, and personalize the products and services offered; II. Ensure the security of products, businesses, and experiences; III. Comply with legal, regulatory, or judicial obligations, or exercise and defend against legal claims; IV. Adequately provide the commercialized products; V. Provide technical assistance services, product exchanges or returns, and participation in customer loyalty programs; VI. Manage purchases and orders (process and track your order, including product delivery to the address you provided); VII. Send purchased products or make products available for pickup; VIII. Prevent fraudulent registrations and ensure your security on platforms and establishments; IX. Promote the legitimate interests of data subjects, FNCL, and partners, including through third parties, provided that the rights provided by law are not exceeded; X. Enable the participation of candidates in selection processes for hiring employees or sales representatives; XI. Register representatives, employees, or customers, fulfill the obligations of each relationship, and safeguard the rights between the parties; XII. Assess credit and verify the possibility of providing certain products, businesses, or experiences; XIII. For relationship management, marketing, and sales, including participation in promotions or promotional campaigns; XIV. Display advertising in the digital environment in a personalized way; XV. Show online ads for products that may interest you, based on your browsing data; XVI. Maintain access records to the platforms; XVII. Analyze transactions to identify potential fraud or atypical movements; XVIII. Ensure your security, preventing fraud and protecting credit; XIX. Personal and property security through cameras, monitoring systems, and access control through registration;
By providing your personal data, you accept the terms and conditions of this Privacy Policy, and you can claim your rights at any time by contacting the Data Protection Officer (DPO). This data will be kept with FNCL for a retention period of five years after the last contact/interaction made by the parties. Eventually, for compliance with legal obligations, security, combating fraud actions, and guaranteeing contract compliance, these data may be kept in custody for longer than described above.
The personal data provided by you to any partner or affiliated companies, businesses, or brands that have a commercial relationship with FNCL may be shared among:
I. Business partners and suppliers, if necessary, and when directly involved in monitoring, managing, planning, or operationalizing activities; II. Partner or affiliated companies, businesses, or brands that have a relationship with FNCL; III. The public authorities, if necessary, for compliance with judicial or administrative obligations; IV. Employees who need access to this information to perform their work; V. Service provider companies; VI. And technology, financial, or operational solution providers.
When your personal data is shared with third parties with whom there is a contractual relationship, the sharing is limited to the personal data necessary for the exercise of their functions, and it is contractually ensured that the data is used only to the extent necessary for the provision of services on behalf of FNCL and in compliance with legal requirements.
Your data are stored securely, and systems, procedures, and technologies that effectively assist in data protection are used. In any case of storing personal data in countries other than Brazil, the measures required by Brazilian law will be adopted to ensure that they remain protected.
The best efforts are employed to adopt best practices, techniques, administrative, and operational measures to protect personal data from unauthorized access, destruction, loss, alteration, communication, or any form of inappropriate or illegal processing. In addition, FNCL is constantly developing and updating protocols, communications, policies, and tool tests to protect your data.
However, some individual recommendations, to be adopted by the data subjects themselves, are also necessary to ensure the protection of their personal data, such as:
I. Not sharing login and password with third parties; II. When accessing or contacting us through public computers, ensuring that the session is closed immediately after completion; III. Not providing personal information without ensuring that the recipient is, in fact, the company and/or brand with which the purchase or other contact is being made.
At the same time, no platform is completely secure. If you have any concerns or suspect that your personal data is at risk, for example, if someone has accessed your password, please contact [endereço de email removido] immediately.
Data subjects have the right, upon request to the controller, to:
I. Confirmation of the existence of personal data processing; II. Access to their personal data; III. Correction of incomplete, inaccurate, or outdated data; IV. Anonymization, blocking, or deletion of unnecessary, excessive data, or data processed in non-compliance with the General Personal Data Protection Law (Law No. 13.709/2018); V. Portability of data to another service or product provider, upon express request, in accordance with ANPD regulations; VI. Revocation of consent and consequent deletion of processed personal data, except in the cases provided for in art. 16 of the LGPD; VII. Information about public and private entities with which the controller shared data; VIII. Information about the possibility of not providing consent and the consequences of refusal;
The LGPD establishes various situations in which the processing of personal data is permitted regardless of the consent of the data subject. These are the so-called "legal bases for data processing." This means that if you choose to use the platform, participate in promotional campaigns, express opinions about products, purchase them, or use the services, in some cases FNCL may collect and process your data independently of your prior consent (if there is a "legal basis" provided in the LGPD that allows this). In other cases (when necessary), your express consent will be requested for the use of your personal data.
Once consent is given for the use of your data, you can always withdraw your consent. Withdrawal of consent is not retroactive and will only occur if you have provided your personal data.
If you have any questions about the content of this policy, how your data is used, or if you wish to exercise any of your rights mentioned above, you can contact our Data Protection Officer (DPO) at [endereço de email removido].
FNCL is in constant pursuit of improving and adapting its systems, processes, and technologies. In addition, the LGPD, which guided this policy, may also undergo changes. As a result of these facts, this policy may be modified at any time, without prior notification. To keep up to date, we recommend that you visit this page regularly.
By using the WEBSITES, social networks, and other digital channels, the user authorizes and accepts the terms of the Policy in effect on the date of use, and it is their responsibility to verify the current policy beforehand.